Privacy Policy
At Mood & Musk, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase through our website.
Sharing of Personal Information
Mood & Musk will not sell, rent, lease, or commercially distribute your personal information to third parties.
We may share certain information with trusted service providers, such as payment gateways, courier and delivery partners, website service providers, and other vendors, only when necessary to process your orders, provide our services, maintain our website, or comply with applicable laws.
Information Collected Automatically
When you visit our website, certain information may be collected automatically based on your interaction with our website.
We may use this information for internal research and analysis to better understand our customers, improve our website and services, enhance security, and provide a better shopping experience.
This information may include:
- The URL or website you visited before accessing our website
- The pages or URLs you visit after leaving our website
- Browser and device information
- IP address
- Website usage and interaction information
Such information may be analysed on an aggregated or statistical basis and is generally used to improve our website and services.
Credit Card, Debit Card & Banking Information
Mood & Musk does not directly collect or store your complete credit card, debit card, or banking information on our servers.
When you make a payment, your payment information is transmitted securely through our third-party payment gateway/provider and processed by the relevant payment network or banking institution.
We recommend reviewing the privacy and security policies of the payment service provider used for your transaction.
Registration & Account Information
Certain features of our website may require you to register and create an account. Registration, where available, may require information such as:
- Full name
- Email address
- Mobile number
- Delivery address
- Password
The information provided during registration may be used to manage your account, process orders, communicate with you, and provide customer support.
Password Security
If you create an account with Mood & Musk, your password is an important part of your account security.
You are responsible for keeping your password confidential and should not share it with anyone. If you believe your password or account has been compromised, please change your password immediately and contact us if necessary.
Mood & Musk takes reasonable measures to protect the information entrusted to us; however, no method of transmission or electronic storage can be guaranteed to be completely secure.